Do you offer service packages?
YES! Every bike is different. We offer 3 service packages that cover most general service requirements. Our certified mechanics will give your bike a thorough check BEFORE the service and advise on any parts and the best service package to meet your needs
We also offer an Al-A-Carte menu, MTB suspension servicing, wheel building, Di2 Firmware Upgrades, custom bike builds and bike box hire. Contact Us for details.
Do you fix punctures?
YES! We fix punctures with new inner tubes but Cotton Town Bikes has a minimum service package – Check & Tune. Consumable items e.g. inner tubes, cables, brake pads etc are charged at RRP but fitted for FREE with all of our service packages.
Do you fit parts?
YES! We fit parts but Cotton Town Bikes has a minimum service package – Check & Tune. Our certified mechanics will give your bike a thorough check BEFORE the service and advise on any parts and the best service package to meet your needs. In most cases parts are charged at RRP but fitted for FREE with our recommended service package.
Cotton Town Bikes does not stock parts. We have good relationships with UK distributors and can source most parts with next day delivery. In most cases the above scenario is cheaper and more convenient than ordering the parts yourself online and paying us the labour charge to fit.
What type of bikes do you service?
Cotton Town Bikes is a full service bicycle repair shop equipped with Unior professional bike tools and staffed by Cytech certified mechanics and has the technical expertise to work on every kind of bike.
How does your cast iron 100% guarantee work?
Cotton Town Bikes is confident that you will be completely satisfied with your bike service. If you are not we will work with you until you are. It’s that simple! There is a limit. We do not provide a guarantee for any bike that was serviced more than 30 days prior to the date of any follow up request.
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